Guidelines for Our Therapeutic Work Together

For a successful collaboration, it is important to create an environment based on safety, trust, and mutual respect.
Below you will find practical information and a framework that supports our therapeutic work together and helps keep it clear, understandable, and supportive.
I recommend reviewing this information before our first session. Thank you.

About Me and My Work

I offer individual psychotherapy with a focus on body-centered approaches.

I also work with trauma therapy.

I primarily work with adult clients.

I am a full member of the Czech Association for Psychotherapy (ČAP) and adhere to its Ethical Code.
The foundation of therapeutic cooperation is trust, a safe environment, and mutual respect. I am bound by confidentiality.

I regularly attend supervision sessions, which are an important part of professional practice. During supervision, I never disclose any identifying client information.

How to Make an Appointment

Booking your first session can be done via:

After our initial contact, I will send you a link to an online booking system where you can independently select and manage your appointments.

Where We Meet

  • In person: náměstí Bořislavka 7, Prague 6, 160 00

  • Online: by mutual agreement (we will choose a suitable platform)

I recommend in-person sessions, as they better support a deeper therapeutic process. Online meetings are intended primarily as a supplementary option used occasionally.

Session Length and Frequency

  • Each session lasts 90 minutes (including arrival, agreements, payment, etc.)

  • Usual frequency: once every 14 days (depending on individual needs and possibilities)

  • Please arrive at the agreed time.

  • If you are delayed, please notify me by SMS.

Fees and Payment

  • The fee for one 90-minute session is 2,100 CZK.

  • Preferred payment method is bank transfer to:
    Account number: 2881274093 / 0800 (Česká spořitelna)

  • Payment can be made after the session.

  • Upon request, I can provide a QR code for payment or an invoice (sent by email).

  • Payment in cash is also possible—please have the exact amount ready.

Health Insurance Contribution

I cooperate with most health insurance companies within the framework of Psychosocial Prevention programs.
Your insurance may reimburse part of your therapy costs.

If you are interested in a contribution:

  • Please check the conditions with your insurance company.

  • Inform me ideally at the time of first contact.

Please note: My services are not fully covered by health insurance.

Cancellations and Rescheduling

Appointments can be cancelled or rescheduled up to 48 hours in advance.
For cancellations made later than 48 hours before the appointment, I charge the full session fee regardless of the reason, as such short-notice cancellations are generally difficult to fill. Thank you for your understanding.

Course of Cooperation

First Session
We will focus on getting to know each other, the topics you bring, and tuning our cooperation.
Together, we will formulate the therapeutic goal or topic (the “contract”).
This goal can be adjusted during therapy according to your evolving needs.

Feedback
Occasionally, I will invite you to provide feedback on how you feel in therapy, our cooperation, and its benefits.
You are welcome to share feedback at any time.

Ending Cooperation
Both client and therapist can end cooperation at any time.
I recommend dedicating at least one session to properly close the process and provide feedback.
After ending therapy, the therapeutic relationship also concludes. If needed, therapy can be resumed at any time.

Records and Personal Data Protection

During therapy, I keep confidential written records necessary for guiding therapy and supervision.
Only I have access to these records.

When starting cooperation, I collect your personal data (name, contact information, etc.) exclusively for communication and invoicing purposes.
If you request reimbursement from your health insurance, I may also process your birth number.
All data is processed in accordance with applicable laws and GDPR principles.
Details can be found in the Data Protection section.

Consent to Terms

By booking an appointment, you confirm that you have read and agree to these terms.

Thank you for your trust.
I look forward to our meeting.

Mgr. Hana Štráfeldová
Psychotherapist
www.hanastrafeldova.cz

Make an appointment